International Orders

Translation tool

http://www.google.com/intl/en/help/faq_translation.html
http://babelfish.altavista.com
http://www.freetranslation.com
http://translation2.paralink.com

We work hard to make shopping here quick and easy. Please read the information below, then let us know if you have any questions.

How to order

1. You can order online at our websites 24/7/365. Our shopping carts are secure, so your payment information is safe.
2. Order by email: info@inmarketsolutions.com
3. Order by Fax: 1-866-569-0910
4. Order by Mail: Send payment in envelope addressed to:
   
   • Integrated Marketing Solutions, LLC
     130 Inverness Plaza, #280
     Birmingham, AL 35242
   *Make checks out to IMS
5. Phone: Call 1-800-877-4433 in the US, or 1-205-834-8125 from abroad. If we don’t answer, please leave a message. We will call you back as soon as possible.
6. Call us on Skype ID: nollfamily

Business Hours

9:00AM – 5:00PM M-F Central Standard Time (except holidays).
Click here for a Time Zone Conversion Map http://www.timezoneconverter.com/cgi-bin/tzc.tzc

International Shipping (taxes & duties not included)

Yes, we do ship internationally to nearly every country in the world. However, we are unable to accept credit cards from some countries, so in these cases a wire transfer may be required.

How much will shipping cost?

The shipping cost depends on the weight of the product, where you live, and the price of the product. You can calculate your shipping costs in 3 easy steps.

1. Selecting the product you wish to purchase by clicking the “Buy Now!” button, which places your item in the shopping cart.
2. Type in your shipping address, select your country, and chose the appropriate form of shipping (Global Express) and click the “Apply” button. NOTE: This does not charge your card, it only calculates shipping.
3. To order, just finish entering the payment information, then click the “Place Order” button.

How long will it take to arrive?

USPS Global Express Mail takes up to 5-7 working days for Garmin, Humminbird, and up to 10-15 working days for Lowrance and Eagle. We will send you a tracking number after your item has shipped.

Can I ship to a Freight Forwarder?

Yes, you can ship to a freight forwarder in the U.S. Be sure to provide us with their Business Name, Address, Phone Number, and Email, as well as your Account Number or Box #.
NOTE: Please remember to type in the correct billing address separately.

International Payment Methods

All transactions are in US$. Click here for a currency conversion tool .
Here are the various forms of payment that we accept.

• Credit Card: We accept VISA, Mastercard, American Express, and Discover. We will do address verification to protect you from identity theft, so be sure to enter the correct billing address, in addition to the correct shipping address.
• Paypal: We are pleased to offer paypal as a payment.
• Money Order/Cashier’s Check: If you pay by cashier’s check, place the order as usual and select “Money Order/Cashiers Check” as form of payment under Credit Card. Then send the check to the following address:
  • Integrated Marketing Solutions, LLC
  • 130 Inverness Plaza, #280
  • Birmingham, AL 35242 USA
  NOTE: Funds must be drawn on a US Bank. We will wait until the check clears your bank before releasing the product for shipment.
• Wire Transfer: Place the order as usual and select “Wire Transfer” as form of payment under credit card. We will send you instructions to complete the wire transfer. NOTE: there is a $25 wire transfer fee to cover bank charges.
• Western Union 
• Sorry, no C.O.D., personal checks or Freight Collect orders.

International Warranty and Service

All fishfinders are serviced and warranted here in the States. The cost of shipping both ways is your responsibility. We do not service them, so you will need to send them directly to the manufacturer if they malfunction after 30 days of purchase.

Language, Measurement & Power Conversions

Measurement
Unit purchased in the United States or Canada cannot be converted from feet to meters by the factory nor by the local authorized international distributor. Metric units are only available through the authorized international distributors.
The wireless finders are not CE certified and the Humminbird units do not support metric. However, Lowrance and Eagle have menu options for language and metric.

Power
International Electric Power converters are the responsibility of the customer. Products sold on this website conform to U.S. power supply standards.

Language
These are the Languages supported by Lowrance and Eagle, however the manuals are in English.

• English	• Italiano	• Nederlands
• Francais	• Dansk	• Suomi
• Deutsch	• Svenska
• Espanol	• Pyccknn

International Mapping for Chartplotters

You can by maps from this site to fit your chartplotter for your country.
http://www.navionics.com/dealerlocator.asp

Customs, Duties, Tariffs & Import Fees

Duties or other import costs are not included in the price of the merchandise or the shipping cost. Integrated Marketing Solutions, LLC is not responsible for any costs, delays, or problems resulting from shippers or customs. You may wish to check with local customs houses to estimate the cost before placing your order. You can locate tariff information for your country at the following link: http://www.ita.doc.gov/td/tic/tariff/country_tariff_info.htm

If customs or duties are not paid, merchandise will be considered abandoned and you will not be issued a refund. Import charges are typically collected upon delivery.

The customs invoice will include the price you paid for the product. We cannot alter this price or list it as a lower price for purposes of lower duties or customs.

Bulk Discounts/orders

Click here to request a quote through our Contact page.

Thank you for shopping with us, and have a nice day!

Please visit our other online retail stores:

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Outdoor Marine	Tonneau Truck Cover
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Anchor Windlass	911 Water
GPS Navigation Store